On visiting a TB treatment center of Operation ASHA, “I was fascinated: If this model could be rolled out everywhere where there is TB, we could stop multi-drug-resistant TB and save so many lives!
What Operation ASHA does is literally to deliver the elusive “last mile” in service delivery. The mile that lies in between well-intended government programs and results on the ground. And they do it with relentless focus and incredible efficiency. What if we could develop Operations ASHA for other problems as well? 90% efficiency and 19 times cheaper? It would be incredible!
For those of you who don’t know, ASHA means hope. Hope for millions of TB patients. But to me it can be even more: hope for millions of others who need services, all over the world. Our last miles must become cheaper and more efficient. ASHA’s results in applying the science of delivery give rise to real hope that this can happen.” – By Onno Ruhl, Country Director, World Bank, India